A-Z Guide
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A-Z Guide

This visitors guide will help answer questions you may have prior to your visit at the Florence Center.

Please Note: Policies are subject to change per event needs without notice.

A

Admissions


Advanced Tickets


Alcohol Beverage Policy


Animals


Announcements


Audio Recording


Automated Teller Machine (ATM)


Automobile Assistance

B

Baby Changing Stations


Bag/Purse Policy


Banners/Signs


Broken Seat

C

Camera and Video Policy


Camper and RV Overnight Parking


Cancellation and Postponed Events


Check-In Services


Child Admission Policy


Clear Bag Policy


Climate Control


Concessions


Coolers / Containers


Credit Cards

D

Doors Open

E

Ejection/Guest Removal


Elevators


Emergencies/Evacuations


Emergency Phone Calls


Emergency Medical Services / EMT


Entrances


Executive Offices

F

First Aid

G

Group Tickets


Guest Conduct


Guest Relations


Guest Services

H

Hotels

L

Lost and Found


Lost Children/Parents


Lost, Stolen or Destroyed Tickets

M

Media Credentials


Merchandise

O

Outside Vending

P

Parking


Pay Phones


Prohibited Items


Projectiles/Throwing Objects

R

Re-Entry


Restrooms

S

Safety Habits


Security/Crowd Management


Service Animals


Services for Patrons with Disabilities


Smoking Policy


Sponsorship Opportunities


Standing Policy


Strollers


Suites/Skybox Seating

T

Telephones


Ticket Information


Ticket Scams


Tours

U

Umbrellas

V

Video Recorders

W

Water Fountains


Will Call


The Florence Center is the perfect site for a wide variety of events. To help with your visit, here are a few answers to some of our most common venue questions.

FAQs

Which hotel is nearest to the venue?


Is there a charge for parking?


I purchased my event tickets in advance. Where do I pick-up my tickets?


Can I bring my bag/purse inside?


How far is the Florence Regional Airport (FLO) from the Florence Center?


Other than room rental, what other charges should I budget for when I am planning my event?


Do you offer on-site catering?


Can I hire someone outside the venue to cater my event?


Does the Florence Center require that I carry insurance for my event?


Who owns the Florence Center?


Do my property taxes pay for the Florence Center?

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