A-Z Guide
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A-Z Guide

This visitors guide will help answer questions you may have prior to your visit at the Florence Center.

Please Note: Policies are subject to change per event needs without notice.

A

Admissions


Advanced Tickets


Alcohol Beverage Policy


Animals


Announcements


Audio Recording


Automated Teller Machine (ATM)


Automobile Assistance

B

Baby Changing Stations


Bag/Purse Policy


Banners/Signs


Broken Seat

C

Camera and Video Policy


Camper and RV Overnight Parking


Cancellation and Postponed Events


Check-In Services


Child Admission Policy


Clear Bag Policy


Climate Control


Concessions


Coolers / Containers


Credit Cards

D

Doors Open

E

Ejection/Guest Removal


Elevators


Emergencies/Evacuations


Emergency Phone Calls


Emergency Medical Services / EMT


Entrances


Executive Offices

F

First Aid

G

Group Tickets


Guest Conduct


Guest Relations


Guest Services

H

Hotels

L

Lost and Found


Lost Children/Parents


Lost, Stolen or Destroyed Tickets

M

Media Credentials


Merchandise


Mobile Ticket Instructions

O

Outside Vending

P

Parking


Pay Phones


Prohibited Items


Projectiles/Throwing Objects

R

Re-Entry


Restrooms

S

Safety Habits


Security/Crowd Management


Service Animals


Services for Patrons with Disabilities


Smoking Policy


Sponsorship Opportunities


Standing Policy


Strollers


Suites/Skybox Seating

T

Telephones


Ticket Information


Ticket Scams


Tours

U

Umbrellas

V

Video Recorders

W

Water Fountains


Will Call


The Florence Center is the perfect site for a wide variety of events. To help with your visit, here are a few answers to some of our most common venue questions.

FAQs

Which hotel is nearest to the venue?


Is there a charge for parking?


I purchased my event tickets in advance. Where do I pick-up my tickets?


Can I bring my bag/purse inside?


How far is the Florence Regional Airport (FLO) from the Florence Center?


Other than room rental, what other charges should I budget for when I am planning my event?


Do you offer on-site catering?


Can I hire someone outside the venue to cater my event?


Does the Florence Center require that I carry insurance for my event?


Who owns the Florence Center?


Do my property taxes pay for the Florence Center?

Clear Bag Policy

The Florence Center requests that guests arrive early and travel light, as all guests and bags entering the Florence Center are subject to search.See our clear bag policy effective December 1, 2019 here: www.florencecenter.com/p/attend/clear-bag-policy. Failure to allow a bag search will result in denial of entry
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